Use the Initial incident input feature to ensure that your team capture the information you need when reporting an incident. As a default, when all incidents are first reported the team member will need to select the incident type (tag). This feature allows team managers to specify a second type of information that needs to be recorded e.g. Severity, every time an incident occurs.

How to select a second required field for your incidents

  1. Tap on 'More'
  2. Tap 'Incident settings'
  3. Tap 'Initial incident input'
  4. Select the input that you want to set as a required field every time the incident is reported
  5. Tap 'SAVE' 

This feature is only available to team members with Full Access. 

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