Use the Initial incident input feature to ensure that your team capture the information you need when reporting an incident. As a default, when all incidents are first reported the team member will need to select the incident type (tag). This feature allows team managers to specify a second type of information that needs to be recorded e.g. Severity, every time an incident occurs.
How to select a second required field for your incidents
- Tap on 'More'
- Tap 'Incident settings'
- Tap 'Initial incident input'
- Select the input that you want to set as a required field every time the incident is reported
- Tap 'SAVE'
This feature is only available to team members with Full Access.